+55 84 4009 4999 / +55 84 9.9999 3249 WA
+55 84 4009 4999 / +55 84 9.9999 3249 WA

Reservation Policy

Terms and Conditions

General Policies:

Check-in at 15 pm.
Check-out at 12 pm.

For Early Check-out policy:
If the client has the need to leave the hotel before the scheduled date of check-out, the hotel will charge the daily used at 100% for each day and unused 50% of the daily rate will be charged.
Special requests requested booking, will be met according to availability at the hotel. 01 Child FREE since accommodated in the same bed as the parents.

Payment Policy:

The guarantee of the reservation (1st day) should be made through rates (15%).
Will be charged to card entered at time of booking.
NEW YEAR PACKAGE (Non Refundable) - TOTAL advance payment within 5 working days upon confirmation of booking. Otherwise the reservation will automatically cancelada.Uma time the payment is made, do not reimburse the customer in case of cancellation, no-show or reduction period. * We will not offer New Year's Eve Party


Cancellation or rebooking, it is necessary that the request is made before 3 days (72 hours) check-in.
Should the request be made in less than 3 days (72 hours) check-in, cancellation value of 1 will be charged daily and rebooking is not possible.
The reservation is canceled and goes to no-show from 12pm (Brazilian Time Zone) the day following check-in.
In case of delay of the host, the host or the agency should contact the hotel stating the delay, otherwise 12pm the next day the reservation will be canceled and will be charged the amount of 1 night no-show.

Promotional fares ". Fare with 5% discount for full payment at time of booking in case of cancellation the values ​​will not be returned" Amounts not repaid.